We do have a mouthpiece approval program as well. We can send up to four mouthpieces, billing you 25% of each as a down payment. It's like paying for one and getting to play four. Our most popular models seem to be the VanDoren. They make a few specifically for American players using R13 clarinets.

Yes, if you have a credit card (not debit), you may pay for one clarinet and we'll send up to two additional on 30 days deferred billing. We say that you can play on them for ten days before returning any rejects. You're simply responsible for the shipping, and a ten dollar cleaning fee for any instrument returned.

One is a used item while the other is new.

We offer the Play Now credit card as our only finance option for deferred payment. We also accept for full payment at the time of sale, most major credit cards, checks, money orders, cashier's checks, Paypal, and Western Union wire money transfers.

All of our products are backed by our 45-Day Satisfaction Guarantee. Our commitment to you is to ensure that you are completely satisfied with your purchase.

Assemble the barrel and the top joint: hold the top joint in your left hand taking care not to apply any excessive force to the keys. Assemble the bottom joint and the bell. Take care not to apply any excessive force to the keys. Put the top and the bottom joint together: hold the top joint in your left hand and the bottom joint in your right hand. Line up the corresponding keys. Put the mouthpiece on the instrument. Then fix the ligature and a dampened reed onto the mouthpiece. Take care not to damage the reed or the tip of the mouthpiece with the ligature. After every playing session, put the mouthpiece cap on to protect the reed and the mouthpiece. Maintenance of the clarinet/Daily care To prevent corrosion, wipe the keywork with a dry polishing cloth after use. Always use the Buffet Crampon case provided for the instrument. Too tight or too loose a case may cause bending of keys. Under no circumstances use oil, solvents or anti-corrosive products. Pitch The pitch of a wind instrument is greatly affected by temperature. The Buffet Crampon clarinet is designed to reach its pitch when it is played for four minutes in a room of average temperature (20°c). Pitch adjustment When barrel – top Joint is pulled out:The pitch of the instrument generally lowers, but especially the notes in the upper part of the top joint. When the top joint – bottom joint are pulled out: The pitch of the instrument generally lowers, but especially the notes in the upper part of the bottom joint. To prevent cracks on the body In the case of a new instrument, do not play it continuously for more than 30 minutes daily during the first month. Avoid any rapid change of temperature and humidity. For instance, do not leave the instrument in the heat of the sun, out-door in winter, or near an air conditioner, or heater. Apply cork grease on the joint cork. Before putting the instrument in the case, dry the bore completely with your pull-through (swab). No bore oil, etc… needs to be used to prevent cracks in a new instrument. Observing theses precautions is sufficient. Note: Should any wooden instrument crack, it will never affect the intonation and tone quality if the instrument is properly repaired. Use of swab While playing the instrument, use a swab frequently (every 10-15 minutes). If water collects in the tone holes, bubbling and swelling of pads with consequent leakage will badly affect performance. If so, dry pads with cigarette paper. Note: pass a swab through the barrel towards the bell. It may otherwise be caught by a tube protruding inwardly in the upper part of the top joint. When the swab is soiled, replace it with a new one. If a soiled or fluffy one resulting from over washing is used, dust may collect in the tone holes. Do not put a wet swab in the case together with the instrument. The wet swab may cause rust on the springs and the discoloration of the keywork. I apologize for any inconvenience not recieving a care booklet/manual I understand alot of manufacturers are expecting customers to retrieve such informations online in recent days. I hope this helps!

Woodwind and Brasswind has an instrument trial program through which you may try up to three instruments at one time. Here is how it works: - You choose up to three instruments of the same type (e.g., 3 alto saxophones, 3 trumpets, 3 clarinets). - Once all of the chosen instruments are in stock, we charge you on any major credit card (no debit cards) for the highest priced instrument and send them all together. - You then have 10 business days upon receipt to try the instruments. At the end of that 10 day period, you simply return the one(s) you do not wish to keep. - All trial instruments are subject to a $10.00 per instrument cleaning and restocking fee, $20.00 for instruments priced at $3000.00 or above and/or unlacquered instruments. And is charged at the time of shipment. Any purchased instrument will be credited the cleaning & sanitation fee. Instrument trials are only available within the United States and only on telephone orders. Other restrictions may apply and the policy is subject to change at any time. If you have any other questions, please call or email for more information. We appreciate you choosing The Woodwind and Brasswind.