At Music123 we have a long and proud tradition of providing musicians with the best products, lowest possible prices, and unrivaled service. Born out of Zapf's Music—Philadelphia's largest independent music retailer founded in 1928—Music123 embodies the old-world values of our founder, master violinmaker Sofian Zapf. Though we now harness the latest technologies to bring you the best in music equipment, the same values with which we began continue to drive our business.

Music123's Six Guiding Principles

1. Price - We guarantee you the lowest possible price on every purchase—even up to 45 days after the sale. Our buying power ensures you won't find a better deal anywhere else.
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2. Satisfaction - We want you to be totally satisfied with your purchase. If you're not completely satisfied, you may return most products within 45 days of shipment for a prompt refund, exchange, or store credit.
View our complete Satisfaction Guarantee and Return Policy

3. Expert Advice - Our sales and tech teams are comprised of professional musicians available 24/7 by phone and e-mail to help you select the gear that's right for you. Count on us to provide prompt and accurate information in sorting out the differences among products and supply answers to your specific questions. We also provide extensive manufacturer information and, when available, user reviews written by fellow musicians.
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4. Service - We will keep you informed about the status of your orders from the time you place them right up through delivery.
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5. Selection - We stock a huge array of products ready for immediate shipment. With our vast, centrally located Missouri distribution center, we deliver your orders fast, unlike competitors who warehouse only a small fraction of the products they offer.

6. Convenience - Shop when you're ready—we're here 24/7 to accurately and rapidly process and ship your orders. We offer a variety of payment options and ways to shop.
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