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Anti-Spam Policy

We will never use spam, and we are 100% against the efforts of those who do.

  • Woodwind and Brasswind prohibits the use of our email servers in any manner associated with the transmission, distribution or delivery of any unsolicited bulk or unsolicited commercial e-mail ("Spam").

We will never sell your email address to any other person or party.

We use your email address to update you about the status of your order.

  • For example, when you place an order, we email your order confirmation.
  • When we ship your package, we will email you with shipment information.
  • If there is a backorder situation, we alert you with expected shipment dates via email.
  • Recipients of our Electronic Gift Certificates will receive an email notifying them of the gift with instruction on how to redeem it.

If you have agreed to receive our newsletter, we will also send you periodic emails alerting you to special promotions and contests at Woodwind and Brasswind.

  • If at any time you wish to unsubscribe from this newsletter, you need only click on the unsubscribe link which we provide in every mailing.
  • Alternatively, you can log into your account by clicking here and changing your subscription preferences.

You can remove your email address from our mailing list at anytime by clicking here, where you can unsubscribe from both our e-mail list and our catalog.

  • It is our intent to protect against the loss, misuse or alteration of information that we have collected from you.
  • We use a variety of current technologies and processes for protection of our customer data; for example, when you make a purchase, request a catalog or create an account on our Web site, your transactional information is transmitted in a safe, encrypted format.
  • We limit the information we provide to outside companies with whom we contract to only what they need to carry out their responsibilities. For example, shipments direct from the manufacturer to the customer require that we give the manufacturer your shipping address and contact phone number.
  • To report Woodwind and Brasswind related spam to us, please send a message to Be sure to include a copy of the offending email.


© 2016 Woodwind & Brasswind. All rights reserved. Terms & Conditions | Your Privacy Rights

Platinum Coverage
Platinum Coverage keeps going where your manufacturer’s warranty stops.
  • Covers against normal wear and tear
  • Avoid the hassles of repair and replacement costs
  • Covers against damage due to unexpected and unintentional drops/impacts and spills

Learn more

Platinum coverage gives you complete Peace of Mind
  • Accidental damage from handling**
  • Commercial coverage
  • Mechanical and electrical breakdowns from normal wear and tear
  • Damage due to Dust, Internal Heat, Humidity, Heavy Usage

** accidental damage coverage not available on used equipment

Learn more

How it Works
Speak with a Staff Advisor and get back to playing
  1. Call a Staff Advisor at 866.855.6006
  2. We’re here 24/7/365 to get your instrument repaired or replaced
  3. Get back to what’s important, playing

Platinum Coverage steps in where a manufacturer’s warranty falls short. Don’t let equipment failure ruin your playing, get Platinum Coverage today.

Learn more

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