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Covid -19 Shipping information

As the coronavirus impacts our way of life and presents unprecedented challenges, we continue to focus on protecting the health and safety of all of our employees. WWBW.com is accepting online orders however, our shipments may take longer due to the safety measures we have put in place to protect our warehouse teams.

Our Call Center teams are working from home and available to offer you help and product advice. Currently, the best way to reach us is via email custsvc@wwbw.com and we will reply as quickly as possible. To assist you and support your needs we are also extending our return policy from 45 days to 180 days to return any items.

We know that music-making is important to our customers, many who rely on their music as income, self-expression or solace. We’re dedicated to helping you wherever we can and we truly appreciate your support in these difficult times.

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You are changing the Ship-To country.

Our product catalog varies by country due to manufacturer restrictions. If you change the Ship-To country, some or all of the items in your cart may not ship to the new destination.