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Support Center: Low Price Guarantee

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Low Price Guarantee
  1. What is the Woodwind & Brasswind Low Price Guarantee?
  2. Will you match prices with any internet merchant?
  1. What is the Woodwind & Brasswind Low Price Guarantee?

    For over 35 years, you’ve trusted Woodwind & Brasswind to provide the instruments, accessories and equipment you need at the prices you want. We aim to be your go-to source for all of your musical needs, so this is our promise to you:

    We will beat any verified price from any authorized US dealer for the identical new item up to 45 days from purchase. In addition, we will accept competitors' coupons on items we stock.

    Our goal every day is to make our customers happy and help them on their musical journeys. If you find a better price or if our price drops below what you paid within 45 days of purchase, simply call a Staff Advisor at 800.348.5003 and we will make sure you are satisfied with your purchase. That’s our Low Price Commitment to you.

    Get the best price for the right products from the company you trust.

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  2. Will you match prices with any internet merchant?

    We entertain all Internet price match requests but we cannot guarantee that we will match the prices in all cases. Not all Internet merchants are authorized dealers, nor do they always abide by the pricing guidelines mandated by the respective product manufacturers. At times it is difficult to determine whether the Internet merchant is offering a new product versus a refurbished, blemished, or discontinued product. Please send us the advertisement and we will let you know as soon as we are able to verify the information. You may submit your price match request by e-mail, by fax at 574.251.3501, or by phone at 800.348.5003.

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